When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

We believe that the best way to sell albums and other products is to create a tailored line that suits your market, personal imagery and brand. And we’ve realised that one little thing standing in the way is that you can’t customise our current cover material swatches to help you do that — select products, materials and colours, and then guide your clients to the right choice. So we've decided to relaunch our cover swatches to suit. We're now offering two different cover swatch tools, to choose your materials and to display them beautifully to clients.  The first is To View More >>

We're glad to announce that Afterpay (known as Clearpay in the UK) is now supported in Workspace Client Galleries and Print Shop. Afterpay is a payment method that allows your customers to "buy now and pay later". It's particularly popular among ecommerce businesses, and, according to Afterpay, the buy now, pay later approach maximises customer purchasing power. Their retailers report as much as a 50% increase in average order value, and 2-3x more units per transaction. Read on to learn more! What is Afterpay (Clearpay)? Afterpay gives your customers a way to pay for their purchases To View More >>

“Taking pictures is savoring life intensely, every hundredth of a second.”  ―  Marc Riboud To celebrate a social media milestone Kelly Wolfe held a competition. She asked her followers to send in their stories, with one of them winning an afternoon photo shoot. You can see why Kelly decided to use the photographs, of Chase, Deo and Brody, the perfect three, for her Queensberry sample album. The dogs' owner (also called Kelly!) says her first and oldest fur baby was Brody, a "Sibord" — half Siberian Husky, half Border Collie. "He was To View More >>

If you’re building a career in photography we’ve published some great articles by highly successful people here lately. Here’s a quick run-through — starting with Justine Ungaro and The Edmonsons because they’re giving Master Classes at WPPI next week. Please don’t miss them — they’ll be great value — and please don’t miss their sponsors either — Queensberry! Catch up with Stephen and Sonya at Booth 1365 in the Marquee Ballroom. Justine’s WPPI class is about moving to a new market, but her article for Queensberry is To View More >>

The gorgeous Q-box below has been designed for Edward and Sian, who were married at Sezincote House, Gloucestershire, England. Included are photographs that were taken around the building grounds - theSezincote House looks spectacular! Nicola and Glen (from Weddings by Nicola and Glen) say, “We really enjoyed being part of and photographing Sian and Ed’s wedding for them, what a beautiful day overflowing with heartfelt sentiment.” Edward and Sian have chosen 'Bridal White' for their Buckram cover. A translucent page is included in each Q-box which explains the beauty of fine To View More >>

1. Tell us a little about yourself, your photography business and what you do! I have a Bachelor of Design in Graphic Design. I did a bit of film photography in my last year of University, but it wasn't until I got a job working for the University of Auckland as a public relations photographer that I started to learn the craft of photography. It was there that I learnt about manual settings, studio lighting, editing etc. I photographed hundreds of events and people for the University. I learned how to interact with people when taking their photo, and how to get great photo-journalist shots. I To View More >>

If you haven't already, head over to our Brand Blog and check out the album from French photographer Christophe Flers we've just featured... But before you do... You may be interested in reading this: It's part of a blog post (translated from French) that Christophe wrote about his journey from discovery to delivery, of his first Queensberry album... "This week I experienced a defining moment in my professional life; symbolically important as I carried out one of my dreams: To propose to my married couples the most beautiful albums ever. I discovered these albums in Las Vegas last year and since To View More >>

2012 has been a busy year for us and we’ve been listening to your feedback along the way. We’ve made some big and exciting changes to our album categories that will simplify and streamline our products and make working with us as simple as possible. Visit our website to explore the updated product pages for yourself, and read on for an overview of our updated categories, some pretty tasty price reductions, and a few other goodies we think you’ll like. Changes to album categories: People have fallen in love with our “press albums” (the product and the price!) but we’ve wanted to add To View More >>

Audrey and Xue (Lee) headed home to Taiwan to get married, but approached UK husband and wife photography team Carol and Nicholas Frost (Nicholas Frost Photography) to create something special in and around their current home in Aberdeen, Scotland, on their return. They chose to shoot at various locations around North East Scotland including Castle Fraser, Fyvie Castle, Balmedie Beach and Soul Casino – the idea to really capture the couple’s personalities. Nicholas says that the couple fell in love with their 10×7 Queensberry art album studio samples and commissioned the same for themselves. To View More >>